View of Donald A. Norman, Living with Complexity, MIT Press, 2011 and Matthias Gross, Ignorance and Surprise. Science, Society and Ecological Design, MIT Press, 2010

Return to Article Details Donald A. Norman, Living with Complexity, MIT Press, 2011 and Matthias Gross, Ignorance and Surprise. Science, Society and Ecological Design, MIT Press, 2010 Download Download PDF